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FAQs

How do I recover a forgotten username or password?
If you have forgotten your password and are unable to log in, you can use the 'Forgot username or password?' feature to create a new password.  ...
Tue, 27 Apr, 2021 at 4:15 PM
Need to change your profile information?
If your digital market information is incorrect and you need to change it, you'll need to reach out to the appropriate trade show representative below:...
Fri, 9 Apr, 2021 at 9:29 AM
What is an Authorized Retailer Site?
Bringing the Tradeshow floor to users virtually through the Digital Market experience where familiar and up-and-coming brands collect; You will notice many ...
Fri, 22 Oct, 2021 at 9:29 AM
How do I get the status of my order?
After submission, the order is in the brand's hands for finalization. In this case, please contact the brand directly as they will have the most update...
Fri, 9 Apr, 2021 at 2:59 PM
Where do I find my Print Jobs?
When you create a PDF output for an Order or Whiteboard, a print job is initiated on the server and runs in the background. You can see your queued, runni...
Thu, 21 Oct, 2021 at 2:36 PM
What do the different search fields show?
Within the Digital Market platform there are two search fields. They allow you to search for different things.  "Search and Order Products"...
Tue, 27 Apr, 2021 at 4:33 PM
How do I save my Whiteboard progress to continue working on later?
A simple rule of thumb is; You can revisit and continue working on your Whiteboard progress as long as your order is in a 'Draft' or 'Review&...
Fri, 22 Oct, 2021 at 2:52 PM