Our support pages have been provided in English, to translate to your desired language you can use the built-in translate function in Chrome or Firefox.

New User Resources

What is Exchange?
Elastic’s world-class B2B platform is now streamlining the wholesale purchasing process for the entire Emerald trade show user-community by offering end-to-...
Tue, 8 Mar, 2022 at 12:12 PM
Browser and OS Requirements
Browsers Elastic is supported by the latest versions of Chrome, Firefox, and Safari. Click HERE to look up your browser version now. Download the l...
Wed, 2 Mar, 2022 at 4:59 PM
Best Practices for Computer Maintenance and Usage to Optimize your Elastic Experience
Avoid Using the 'Back' Button Using the 'Back' button while navigating the internet is common practice, however when using the Elast...
Mon, 30 Jan, 2023 at 4:45 PM
Privacy Policy
Elastic is a software product of Emerald X, LLC Emerald X, LLC is committed to protecting your privacy. That's because we base our business on the ...
Tue, 8 Mar, 2022 at 12:27 PM
Support Ticket Priority
If you're looking for guidance on functionality, please first check our FAQs such as: How do I recover a forgotten username or password? How do I lo...
Tue, 8 Mar, 2022 at 12:28 PM